Frequently Asked Questions
Quick answers to the most common questions about Lucen eyewear, shipping, and returns.
Lucen lenses are engineered to filter blue light that keeps your brain alert after screen time. They help you unwind naturally, supporting better focus during the day and calmer sleep at night, all while keeping a clean, stylish design that fits effortlessly into your everyday look.
Yes, daytime filtering helps reduce eye strain from screens. Many people also wear the night lenses a few hours before bed to help their mind slow down naturally.
Most orders arrive within 5–14 business days, depending on your country and local carrier. You’ll receive a tracking link as soon as your order ships.
No, Lucen glasses are non-prescription and suitable for anyone who spends time in front of screens or wants to improve their sleep quality. Prescription versions are coming soon.
Every Lucen order is carefully prepared and checked for quality before shipping. If something isn’t right, contact us at support@lucenvision.com, we’ll make it right.
Yes, if your glasses arrive damaged or you’re not satisfied with your order, you can request a return within 30 days of delivery. Simply reach out to support@lucenvision.com and we’ll guide you through the process.